As part of 3-1-1 Day, Knoxville Mayor Indya Kincannon and other City leaders unveiled a new citywide app.
The free My Knoxville app is available for both Apple and Android devices and is designed to help users navigate City of Knoxville services more efficiently.
“This has been something my team has been working on for some time,” Mayor Indya Kincannon said. “This app makes communicating with the City easier and provides one central location for City jobs, things to do, public transportation and more.”
The My Knoxville app was developed with both residents and visitors in mind and contains nine direct buttons for commonly searched items:
There is also a “Request” feature that allows users to report a pothole, graffiti or other maintenance issue simply by taking a picture. Requests will be immediately sent to the appropriate City department.
“This will be an invaluable tool,” 3-1-1 Director Russ Jensen said. “It will not only expedite response to problems around the City, but also encourage more people to reach out when they see something that needs attention.”
The app allows a user to pinpoint the exact location of their request and attached photo. Users will also be able to see the status of requests in the system.